Privacy Policy

Last updated: June 13, 2026

This Privacy Policy explains how Miracle Record LLC (“FRQNCY,” “we,” “us”) collects, uses and shares information when you use the FRQNCY website and app (the “Service”). By using the Service, you agree to this policy.

Information we collect

• Information you provide: when you create an account or contact us—such as your name and email address, and any messages you send.
• Subscription & purchase information: when you subscribe, payments are processed by the relevant app store (Apple, Google) or our payment processor. We receive confirmation of your purchase and subscription status; we do not store your full payment-card details.
• Usage & device data: basic information about how you use the Service and the device and browser you use, collected through cookies and similar technologies and analytics tools.

How we use information

• To provide, maintain and improve the Service and personalize your experience.
• To process subscriptions, free trials and renewals, and provide customer support.
• To keep the Service secure and to comply with legal obligations.
• To send service-related messages and, where you have opted in, occasional updates.

Cookies & analytics

We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect some features.

How we share information

We share information only with service providers who help us run the Service (such as hosting, analytics and payment processing), when required by law, and in connection with a business transfer. We do not sell your personal information.

Your rights & choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of certain uses. California residents have rights under the CCPA/CPRA, including the right to know, delete and opt out of the “sale” or “sharing” of personal information—note that we do not sell personal information. To exercise any right, email support@frqncy.app.

Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Changes

We may update this policy from time to time. Material changes will be posted here with a new “last updated” date.

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